About Me

Judy Freeman

Experienced business and career leader

Passionate leader and coach highly skilled in driving change to professionals and their businesses. My diverse experience ranging from accounting to marketing, sales, business development and customer success provides my clients with a unique skillset to add value to their careers, business, and life.

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Experience

2016 - 2024

SAP North America

Global Customer Success Partner managing large, complex accounts within Concur line of business. Engaged both internally and externally in strategy, business reviews and account retention and growth. Specialties include collaborative presentation skills, moderating panels and consultative processes and approach. Originally hired for new name account development at Success Factors & identified my niche in Customer Success field. Opted for Voluntary Early Retirement Program so that I can pursue my Executive and Business Coaching Career.

2014-2016

Sales Performance International

Certified Sales Consultant training sales representatives and account executives on their account strategies. Incorporated the solution selling process into their individual opportunities to provide practical recommendations to drive sales.

2004 - 2014

Action Coach

Advised business owners and professionals on the best ways to improve their sales, profitability, and organizational effectiveness. As a franchisee and business owner with the world’s #1 business coaching team, she developed and executed marketing, business development, and sales strategies while coaching clients throughout the DC Metro area. Helped clients create alignment plans and set business goals through methods like the “5 Ways” strategy, which analyzed revenue and profit drivers such as leads, conversion rates, average dollar sale, number of transactions, and profit margins. Guided clients through the “6 Steps to Mastering Business,” focusing on mastery, niche, leverage, team, synergy, and results to support systematic business growth. Taught employers how to attract, train, and retain their ideal employees and promoted better sales results using proven tools such as SMART goal setting, territory time management, role-playing, scripts, unique selling propositions, and targeting of ideal prospects. Enhanced team performance and efficiency with teambuilding workshops, DISC communication tools, and key performance indicators.